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About Mollie
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Frequently asked questions
How do I create an account?
Please create an account on our website. You can activate your account by entering your credentials.
When will my account be approved?
We approve your account after your first transaction of € 5 or more. This usually takes about 1 or 2 business days.
When I will be paid?
We can start paying you after we’ve checked and approved your account. After this, you decide when and how often we pay you.
How do I link Mollie to my website?
We offer tools for ready-to-use webshops, webshop modules and self-built webshops.
How do I file a complaint?
We value your happiness. If something went wrong, you can file your complaint via email. Send your name, address, and a description of the complaint to complaints@mollie.com.
I have an issue with my point-of-sale terminal
Please visit the Point-of-Sale section in your dashboard.